Terms & Conditions for Art of Thewa 

Introduction

Welcome to artofthewa.in (website operated by Art of Thewa). By using this website, you agree to these terms and conditions. We reserve the right to update these terms at any time without notice.

Ownership

All content on this website is owned by or licensed to Art of Thewa. You may not copy, store, download, sell, or duplicate any content for commercial use.

Eligibility

This website is only for users who are of legal age to enter a contract.
Prices & Payment
We strive to provide accurate prices and product information. Prices are subject to change without notice.
We accept online payments via debit card, credit card, and UPI. You agree not to charge back payments unless you receive an incorrect or defective product.

There’s no COD option available.

Discount Vouchers & Gift Cards

These can be used on our website or store. You must show the voucher or code to redeem the offer. Vouchers cannot be combined with other offers or discounts. Vouchers cannot be redeemed for cash or credit and are non-refundable. Standard return and refund policies apply.

Return Policy

You can return unused and unworn items in original packaging with all tags and original invoice within 7 business days of receipt.

Refund Policy

Once we receive and inspect your return, we will process your refund within 7 business days. You will be notified via email. Refunds will be applied to your original payment method. For cash payments, we will send the refund to your bank account upon request.
 

Shipping Policy

We offer free domestic shipping within India. We use reputable courier agencies and aim to dispatch your order within 1 to 4 weeks. We ship on business days excluding Sundays and holidays. Orders placed on Saturday will be processed on Monday. Someone must be available to receive the order and provide a signature. If you believe the product is damaged, refuse delivery and contact customer care. We are not responsible for delays caused by courier companies.
International orders require the customer to bear shipping & handling charges and any applicable duty. The recipient will need to provide photo ID for delivery.

Product Exchange Policy

We only replace defective or damaged items. Email us at [[email address removed]] to request an exchange.

Use of Content

You are authorized to view website content for personal, non-commercial use only. Your order constitutes an offer, and our acceptance is constituted by dispatch of the products.
Termination/Access Restriction
We reserve the right to take legal action against users involved in fraudulent or harmful activities.

Delivery Policy

We aim to deliver domestic orders within 1 week of purchase using a third-party courier service. We are not liable for delivery delays caused by the courier service. Please inspect the packaging upon delivery. If you believe the merchandise is damaged, refuse delivery. There are no additional shipping charges for returning damaged/defective items.

General Limitation on Liability